You may consider him an oddball who writes about boogers, but
Pulitzer Prize-winning humorist Dave Barry knows a thing or two
about putting words together. “There are no rules about
writing,” he advises. “Look at the sentence: Does
it work?”
In much the same way, we might all take a closer look at our
case statements. The question, as fundraiser Mark J. Drozdowski
learned not long ago, is not whether our case statement follows
rules. The question is: Does it work?
A development officer at New Hampshire’s Franklin Pierce
College, Drozdowski recalled recently how he spent 18 months following
all the rules of case statement writing, only to have board members
dismiss his campaign draft as “bland,” “dry,”
and “lifeless.” In fact, “they hated it,”
he said.
What went wrong?
Simple. The fundraiser had written a textbook case statement--but
not one that could excite the prospective donors at Franklin Pierce
College. His case didn’t work.
There are no guarantees when it comes to case writing, which
is one of the greatest challenges in any development office. The
case statement must be written out of deep authority and understanding.
It must strike precisely the right note. And that isn’t
easy. Here are three ways to heighten your chances of success.
Remember What You Are Writing. Be
mindful that you are writing a persuasive document. Like an editorial
or advertisement, the case statement must provoke action. If it
doesn’t do that, what good is it?
An editorial may urge you to vote for a candidate. An advertisement
may urge you to buy a product. A case statement should urge you
to support an institution.
The case does not simply state the facts about a nonprofit.
It does not simply tout successes.
It does not simply describe a vision and an ambition.
It does all of those things—and more—in ways
that connect intimately with the reader.
The only way to persuade a reader is to push his or her buttons.
It is not unlike sexual foreplay. What will excite your reader?
Using the same information in different ways, you can talk directly
to a reader--or talk right past him.
For instance, you might brag about the extraordinary work being
done by three award-winning members of your faculty. Or you might
describe how they have all won the affection of generations of
students because of their willingness to serve as mentors. You
can have graduates telling stories about how the laureate’s
office door was always open.
What does the reader care about?
Suppose you are raising money for the Institute of American
Literary Experimentation. All of your prospects are fans of avant
garde writing. Maybe they would enjoy receiving a case statement
consisting of loose pages in a box that they can mix and match
in whatever way they like. Many experimental novels have been
published in just that way. Why not a case statement, if loose
pages will turn donors on?
Listen to Your Gurus. Some people
at your nonprofit “get it.” Others don’t. Before
writing a campaign hymnal, steep yourself in the passion of those
who understand exactly what matters about your organization in
the minds of those most likely to support it. Pay attention to
what knowledgeable board members and others say.
Consider New York University in the late 1970s. As it began
its transition from an urban university for commuters into a major
research institution with mainly resident students, fundraisers
had to make the case that NYU was still open to ambitious, hard-working
applicants—like the thousands who had earned degrees as
part-time evening students and were now prospective donors—even
as it strengthened programs and raised standards. The noble past
of the part-time student was every bit as important to the case
as NYU’s glorious imagined future.
Similarly, if you were writing a case statement for a hospice,
you might be tempted to emphasize the cutting edge equipment and
new approaches that will be made possible under a fundraising
campaign. In fact, your major prospects may most admire the hospice
for the small moments of exquisite caring that its staff offers
constantly to patients and families. The gurus know. They even
know the stories of caring that will grab and please readers.
Deliver To Your Audience. The nicest
thing you can do for any audience is to deliver material that
mirrors their passions and concerns and makes them one with your
message. Readers want to see all that they hold dear celebrated
in a case statement. They want to hear the voices of those who
benefit from the nonprofit’s work. They want, finally, to
see their better selves reflected in a wonderful story whose outcome
is a better life for all of us.
Yes, that is why the nonprofit matters, prospects must
say after reading the case statement. That is why I want
to be part of the campaign and help advance the cause.
There’s a place for the dry facts and figures in every
case statement, to be sure. But the magical element that makes
your nonprofit special and allows the impact of donor investments
to fairly sing for all to hear—that is what will lift prospects
and carry them across the room to their checkbooks.
Just recently, I drafted a case for a national nonprofit whose
members pride themselves on their common sense approach to environmental
issues. The group accomplishes much good work in several areas.
But it is its can-do, pragmatic common sense ways—getting
all the players to sit down and find compromise solutions—that
resonate most for donors.
Needless to say, I made the power of common sense a keynote
of the piece. I even called upon the very American voice of Ralph
Waldo Emerson, who once declared, “Common sense is genius
dressed in its working clothes.”
Find the right note, deliver it to your audience, and you will
make the case that works for your nonprofit.
This article originally appeared in Contributions
Magazine.